How do I get started?
� Complete the 2 part registration process.
� Add funds to your account for a specific Inmate.
� Wait for funds to clear & post to your account.
� Accept incoming call from the facility.
How much does HomeWAV cost?
The cost of a visit is $.50 per minute for most facilities. There is a $1.00 fee for any purchase. A ten minute purchase would cost $5.00 plus $1.00 for a total of $6.00
A one way video message can be sent for the cost of a two minute video visit. For every message sent, it will deduct two credits from your account.
The minimum length of visit is 1 minute, which is collected when your call is connected.
The maximum visit length is set by each facility.
All sales of minutes are final.
Refunds are subject to a $7.50 processing fee. Refunds are at the discretion of HomeWAV
What are the minimum PC requirements?
� Computer with Windows Operating System
� High speed Internet Browser & Adobe Flash Player
� Speakers or Headphones
� Camera and microphone
What webcam will work with the system?
Almost any windows compliant camera will work fine, The system has been tested with the Microsoft HD-3000 and Logitech C110, C170.
What affects the quality of the visits?
� Room environment
� Quality of equipment being used
� Connection speed of your PC to the Internet
� Connection & performance of your Internet
� Overall Internet traffic for your routed connection